Shipping & returns

Shipping & returns

Maskie masks are sent to you within 2 working days after receipt of your order and payment by regular mail.

For hygienic reasons, we can only accept Maskie face masks that are still in the original, unopened packaging. Returns must be made within 2 weeks and you will be refunded the full purchase amount.

If you receive the wrong mask or our product does not meet the quality requirements (for example: wrong printing, missing parts), you can return it up to 2 weeks and we will send you a replacement as well as compensation for the shipping costs that you have had to make and the effort that you have had to do.